Strategic Intent: 3 Words to Describe My True NorthI used to write words that formed our company direction; the “Strategic Intent”. There’s no business to lead now, but I’m thinking I need some words, some articulation for where I’m going. A sentence that holds me to my “true north”. In the 1980’s, we were on fire; we designed and built Canada’s first mountain bikes. But we had parts shortages, manufacturing problems and component failures. Our commitment was that the bikes needed to be uncompromising. These strategic words kept us on track: “Total Commitment, No Compromise”. Around 2010, while in East Africa, I had a moment of “Ah-hah!” when I read this statement: “...act justly; love mercy; walk humbly.” These six words helped me find a name, “JusTea” and a directional sense of how to invest in Kenya. Sixteen years in Kenyan tea and herb production the company has fostered deep producer and farmer relationships. Can I apply a strategic intent to where I am these years? In the past, a few words aligned people towards one intent. It was the quality of bike manufacturing, and then it’s how our tea partners in Kenya were treated. My days are now geared to relationships. I’m discovering how rich and beneficial it is for me to just hang out with people. They don’t have to “fit” into my world of productivity, or my network. I’m moving away from questions like; “Can we agree on what the agenda is?” or “What’s the meeting objective?” When I ran companies, meetings had objectives, agendas, outcomes. Now I’m discovering a different kind of meeting. It’s just one person online, or when we share a beer. There’s no plan, just our presence together. It starts slow; just with shaking hands, maybe there's some eating and drinking. Lots of eye contact. Listening. Learning. Waiting. And then at the end, a warmer acknowledgement, even a farewell hug. I’m still searching for the words of strategic intent to describe these relationship-centered meetings. Words that answer the “why?”; that can act as a compass, guiding me to my “true north”. “I choose you.” These three words from my post last week are still resonating for me. It’s risky for me. Sometimes I don't want to humble myself and simply choose to care for one so deliberately. It’s out of my comfort zone. But there’s often a deep rich contentment inside, when we can come alongside each other. Through words, feelings, hopes and even fears. All the years operating in business, I was the one to articulate the overall intention. Now I’m considering that maybe three simple words “I choose you”, summarize my personal commitment to deeper, more honest relationships. So how do you operate? Do you have words that describe “true north” in your company or in your personal life? I would love to connect with you on LinkedIn and Facebook See you next week, Grayson Did someone forward you this email? Get weekly reflections straight to your inbox by subscribing to The Compassionate Competitor. Want to share this issue via text, social media, or email? Just copy and paste this link: [ARCHIVE URL GOES HERE] |
Join us if you're yearning for business insights peppered with adventure, humanity, and a dash of humility. It’s more than success; it’s about significance.
What Near-Death Failed to Teach Me. I came so close to dying that day. Cycling to the Rocky Mountain office, 30kph, and suddenly I was airborne. Time compressed in those milliseconds. What hit me? I’ve got a bike show next week! Then a strange thought: This is an amazing airshow! Everything went black. I lay there, knowing nothing. Minutes later, my rattled brain started to wake. Confused, I looked up into the pale-blue morning sky, and a startled face, peering down. The big guy radiated...
“You Don’t Believe it, Grayson, Do you?” Allen has a confrontative, angry view that no one else searches as he does. “Everyone thinks it’s garbage. You don’t believe it, Grayson, do you?” My brother has become one of those weird mystical people that seem intent on trying to understand things that feel like bottomless mysteries. He’s a confusing brother to love. I’m disturbed by the dissonance of emotions I feel around Allen. I remember the potential Allen had, and yet in his present...
My Brother, the Mystic “Good morning Allen, today I’m leaving for Vancouver.” Allen stares, not recognizing me. He mumbles, “I don't know what you're talking about.” I didn’t try further to make him understand. It's best to let him talk about what he wants, usually circular, with a few words on the same topic. “I'm getting broken with my PPA*.” “Hmm.” “It's not possible for me to use my brain, so I'm getting into my soul.” “Into your soul…” I affirm what he’s said. “It's a pushing thing, like...